28 JUN 2026Independent study ranks Duel 5th of 21 casinos for responsible gambling compliance, and the casino's own response confirms post-exclusion withdrawals are always honoured.
A systematic audit by independent researcher Sebviceversa tested self-exclusion across 21 crypto casinos by depositing $100 on each, wagering it, then asking live chat to be locked out. Duel closed the account in chat in seconds — placing it 5th overall, behind only Stake, Yeet, Goated, and Shuffle. That puts Duel ahead of 16 other casinos including Rollbit, Roobet, BC.Game, and 500 Casino.
What separates the top from the bottom in this study is whether the casino reminds players to withdraw before locking them out, and whether funds remain accessible afterward. Only two casinos actively reminded users to withdraw first. Duel did not give that proactive reminder, but its post-exclusion withdrawal policy is notably fair: accounts are closed without friction, and the casino confirmed publicly that any affiliate earnings, leaderboard prizes, or tips a player receives after self-exclusion remain withdrawable.
One player in the replies, MoonM3ga, shared a firsthand experience that backs this up: they had a post-exclusion withdrawal issue on Duel but messaged support and were allowed to withdraw without further trouble. This is exactly the kind of real-world confirmation that turns a study result into a trust signal. The research community also took interest — one observer asked whether the study plans to track post-exclusion withdrawal times, suggesting this transparency audit may expand.
Duel's own response to the study, posted by team member Dollartree, was direct and confident: 'When you ban yourself on Duel, you'll always be able to withdraw any affiliate money, leaderboard prizes, or tips you end up receiving. There's no bullshit on Duel that will make you second-guess whether you should ban yourself or not.' That level of clarity about a sensitive topic like self-exclusion is rare in the industry, and it matches the lived experience of the player who tested it.
