A player posted video evidence claiming Dicey originals always land on the lowest multiplier, and the Dicey team jumped in to investigate directly.

Player posts video alleging Dicey plinko and limbo are rigged to hit lowest multipliers

A player shared screen recordings that they claim show Dicey's plinko and limbo always landing on the lowest multiplier, making even a 2x win feel rare. They argued that the advertised 99% RTP on Dicey Originals doesn't match the actual gameplay, especially when compared to other casinos' versions of these games.

The Dicey team responded quickly: community manager Miles and another staff member Jack offered to investigate the claims directly, and a team member known as web3person invited the player to a call to discuss the issue in detail. This proactive, transparent approach suggests the team takes player concerns seriously and is willing to examine internal data to verify or address the accusations.

For a player deciding whether to trust Dicey, this incident cuts both ways. The video evidence raises legitimate doubts about the fairness of Originals, but the swift, public offer to investigate—rather than dismiss or ignore the complaint—shows a commitment to accountability. Ultimately, the outcome of their investigation will determine whether trust is restored or further eroded.