StoriesSupport Black Hole: Tickets Go Unanswered for Days
First Seen17 Jun 2026
Updated53m ago
MetaWinStable

Support complaints vanish from the feed: no new ticket or lock-in reports in 5 days, the crisis appears to have gone dormant.

Support ProblemAccount Closure
Player Voice57
R
Ry@ryutza_29d agoTop Post

@Babar_NFTs @StakeEddie @Stake Same goes for me with @MetaWin I believe @Skelhorn lowered winning chances as might have been a stimulus but not anymore.. 2 accounts, over 3.5k gone with embarrassing returns for all the wagering... Anyway... It is what it is...

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Wakrmedia@wakrmedia30d ago

The second worst RTP casino goes to @MetaWin after @Thrill_com .. man you can't get shit after a single good withdrawal..

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Chuck@ucfchuck527d ago

Been dabbling in #cryptocasinos the last year So far I’ve tried @bitfortune, @IgnitionCasino, @MetaWin, @WildCasino_ag, @bitstarz, and @BitGuruz Few thoughts about the ones I’ve used: Metawin seemed the most rigged and the most buggy. Had a couple good wins in the beginning but went downhill Wild and bitfortune were the worst. Every deposit went to zero way faster than the others BitStarz probably the best as I had multiple 500x wins Bitguruz - didn’t have much luck and the site was pretty buggy Ignition is very buggy and didn’t book any decent wins but the live blackjack games are the best here Any others you’d recommend that are VPN friendly to USA blocked states? #gambling

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iknum 🍀@iknum42026d ago

⚠️ ⚠️ ⚠️ @MetaWin 3rd cash drop LFG (48days) @Skelhorn consistently giving back to the MW community This is one of the many reasons I stick solely with MW Daily Drops, Friday Fire, sick @Meta_Winners NFTs (which I hope to own) & exclusive Gladiator slots https://t.co/Ibi0wpLOMa

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Venom@VenomWeb_324d ago

Holy shit 🤯 I’m really so fucking happy ❤️ I just realised that I just won $9000 on MetaWin all this by holding my 3 @Meta_Winners ❤️ Thanks to @Skelhorn for making any kind of opportunity real I love you very much all the @MetaWin team https://t.co/uQVXxNwyDj

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BEN@MetaWinMadness23d ago

Fuck @stake @StakeEddie -3k got 30$ weekly. Recommend some good casino Guys 😑 I'm so fucked #stake https://t.co/SUV8PqAmit

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wonderboy@Handleton2221d ago

@RunAlongs @TheGoobr @thrill is gonna need the promotion, because there a bunch of sorry ass stealing, scamming , bags of shit . Very similar to METAWIN. It's funny, your first instinct of crypto casinos, turned out to be accurate. Scamming ass bullshit.

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Firstguy@Firstguyma17d ago

Just renewed my MW NFT stake for another 6 months on @MetaWin @Meta_Winners . To be honest, I haven't won a single X GA or Friday comp yet, and I am fed up, a day ONE holder that hasn’t sold. When am I going to be among those that celebrate everyday and week. #MetaWin https://t.co/AUYQW8Sdzt

wonderboywonderboy@Handleton2213d ago

@DrWgamba @housebets @p0rchy Yeah, I feel it... That bitch ass fool @skel from @mrtaein did the same shit to me. Turns out these sorry ass motherfuckers have the thinnest skin it's like, they have no problem scamming people. I just wish I would have realized metawin was such trash before I went to $0

LeTigreLeTigre@LeTigre_1210d ago

@Skelhorn @MetaWin How about Metamax? The rewards have vanished

VinayVinay@Vkumar_2610d ago

@Skelhorn @elonmusk @SpaceX You are winning big but ignoring people like us who can't afford to deposit funds to their @MetaWin account @Skelhorn I am playing fun games because of money 💰 https://t.co/GQhmJdHSHA

St4nSt4n@St4nLB10d ago

@Dollartree_1 @Skelhorn @MetaWin Create a new acc > deposit $100 > place like 100k small bets on a single number on their in-house roulette. It won't hit close to a 1 in 37. Refresh the page? Your wager stats are gone forever. Request Wagers + PnL from support? They refuse to give it to you. https://t.co/h5hHRoSBwM

UnclPandUnclPand@he_ole6139710d ago

@St4nLB @Dollartree_1 @Skelhorn @MetaWin this is why lootbox clears...

eastyweastyeastyweasty@eastyweastyy10d ago

@Dollartree_1 @Skelhorn @MetaWin there is literally no reason to play at metawin man, they're actually just scums of the earth dickweeds

Insanity MoodInsanity Mood@Insanity_mood9d ago

@Skelhorn I need your help. Metawin are not answering my ticket and Marked it as resolved. I am a streamer. The Metawin website malfunctioned I purchase a package and was only given gold coins. Then I wake up this morning to random game plays and transactions. It’s absurd @Skelhorn

PJBPJB@gotpayd9d ago

@Dollartree_1 @Skelhorn @MetaWin they owe me 10k+ in affiliate money too, worst team to work with

PJBPJB@gotpayd9d ago

@Dollartree_1 @Skelhorn @MetaWin 0.5% × $1,884,207 = $9,421.04 Offer sounds good until it comes time for them to pay u https://t.co/lpSU4FtNNX

KapsKaps@kapslock768d ago

@MetaWin Where did the RTP go?? I thought it was useful info, can you guys put it back again please @MetaWin

0xMiles (Fossa Bellator)0xMiles (Fossa Bellator)@Lonken148d ago

@Skelhorn @HIT @DavidSacks Thats wild, another wild thing is my bonuses on candy cash. Please check them @Skelhorn. I've played more then 50-60 different bonus rounds. I've even got bonusrounds with 30 spins in one game and still almost nothing. This cant be it bro, please check it🙏 Metawin: Thawinner

0xMiles (Fossa Bellator)0xMiles (Fossa Bellator)@Lonken148d ago

@Skelhorn @HIT @DavidSacks I've become a dedicated Metawinner last half year, switched from another casino. But this candy crash is really making me doubt my choice haha. It has become personal with this candy cash, i need to break it but it drains

I. I.I. I.@II_2024_II8d ago

@MarcellxMarcell @MetaWin The discord banned me from the server they’re ignoring my ticket and one of their support blocked me for asking for help https://t.co/lycpq1nCIf

Wang 🦊Wang 🦊@wanggyww38d ago

Guy fuck, this post don make me remember that Metawin wager man fuck

ShaunalynnShaunalynn@Shaunalynn152958d ago

@Skelhorn @MetaWin Better double it or cap the big players - they are diluting all of us badly, I'm seeing my casdrop rewards shrink $25+ a day.

ShaunalynnShaunalynn@Shaunalynn152958d ago

@LorenzoSauvage @Skelhorn @Meta_Winners @MetaWin That's not even enough - big players are diluting us badly .... I'm loosing cash drop rewards by the minute.

EmanEman@EmanEth7d ago

@Skelhorn I’ve supported @MetaWin for years now but I’m about done. 1. There has been no RTP listed on any games for days now 2. Last week I had to be within a few dollars of free spins and couldn’t even get my amount wagered the day of “Friday” there is more but no point.. https://t.co/lSBUzJjcmT

cckreativscckreativs@cckreativs_eth7d ago

Unsure who at @MetaWin is head of product on UX / UI and for sure hope Skel does not make those decisions himself.. but.. removing 24h wins.. removing RTP stats.. and now adding a goddamn freaking inbox meant to spam me with all sort of crappy promotions.. its not crawling.. its sprinting backwards…

MinuQBitMinuQBit@Qbitbit7d ago

@Skelhorn And I made deposit of 4k + and all. Gone on metawin.. How about that? All crypto and payslip and a 1k loan for trying.. All together over 4k gone... 4eva. @Skelhorn 🤷 No competition wins, no good hands...

golamtu55 $FDOGgolamtu55 $FDOG@golamtu557d ago

@lynk0x @MetaWin I never win big Just big loss ever i Didn't max win I lost my old account those account i lost 20k$ Now my new account also loss Stake Shawon880 ( new )

Linda ThomasLinda Thomas@linda_thomas356d ago

@golamtu55 @lynk0x @MetaWin Support's been a total letdown. Had the same issue with my account, and they weren't super helpful in getting my account recovered.[Cedric_howard07] here on X helped me recover my account. Dm him!

BlessBless@_rielxx6d ago

@ramonos @MetaWin Is it possible to withdraw my funds from custodian wallet?? It’s not working for me.

Aung Kaung Myat 🇲🇲bcgameAung Kaung Myat 🇲🇲bcgame@myat153786d ago

@MetaWin Hay they scam this ad . I have been playing Metawin before rank system start. They have already point system . And I have a lot of. But I don’t play long time . And having a connection problem in my country . In Burma . I miss opt for round 1 . And I don’t get for round 2.3 https://t.co/sy0feAslMG

Aung Kaung Myat 🇲🇲bcgameAung Kaung Myat 🇲🇲bcgame@myat153786d ago

@MetaWin So there if u r new user in here . U how otp in for round 1? So u r no Elgible https://t.co/sO8ss4bRJ7

Ⱨ₳$ⱧłⱤ₳ 💰Ⱨ₳$ⱧłⱤ₳ 💰@Crypto_Hashira16d ago

Hey everyone haven't been feeling like myself lately, and I wanted to share what went down. I recently hit a $300 win from a @The__Solstice. I tried to roll those winnings further and managed to push my balance past $300. But when I went to withdraw, I hit a wall. Turns out, I had already linked an old wallet to my MetaWin account one I created and deleted last year. I reached out to the @MetaWin team to see if I could switch wallets for the withdrawal, but they told me it wasn't possible. Left with no other option, I ended up rolling the dice multiple times… and lost everything.

Ⱨ₳$ⱧłⱤ₳ 💰Ⱨ₳$ⱧłⱤ₳ 💰@Crypto_Hashira16d ago

I understand for security reasons @MetaWin may choose not to unlink my wallet. Which is quite justifiable, I still feel there's a need to do something about it expecially if it involves witdrawing larger funds. https://t.co/5XLioiaIoP

🚫BLANK🚫🚫BLANK🚫@_someoneRandomn6d ago

@Crypto_Hashira1 @The__Solstice @MetaWin damn!! sorry bro

CODEDTHEWAVE🧲CODEDTHEWAVE🧲@0xCTW5d ago

@Crypto_Hashira1 @The__Solstice @MetaWin Omo Hash, I was really happy you got this win cos it was overdue. Really sorry about this man, more huge wins to come 🤞

Bhig Zik ($DOGS ARC)Bhig Zik ($DOGS ARC)@BhigZik5d ago

@Crypto_Hashira1 @The__Solstice @MetaWin Damn bro. So sorry about that. @TobeCzn @Zillaraytorr quite experienced something similar. Thank you for the wake up though, make I go check my own before I commit KMS

TOMMYTOMMY@Tommyishimm5d ago

@Crypto_Hashira1 @The__Solstice @MetaWin @Skelhorn @Skelhorn I’ve seen you do amazing things for people pls help this guy right here he wasn’t able to withdraw cus of the metawin policy and he ended up gambling away Pls this could happen to anyone have mercy

John_degen_69 👑John_degen_69 👑@idk_freezy5d ago

@Crypto_Hashira1 @The__Solstice @MetaWin @MetaWin please do something

Desmond💎Desmond💎@desmondtalks5d ago

@Crypto_Hashira1 @The__Solstice @MetaWin @MetaWin, there's got to be something that can be done. Doxx him in every way if that's what is needed. Anything. This would also prove you understand users.

BagworkerBagworker@0x_Entity5d ago

@MetaWin @GordonGekko How long do I've to keep pushing and tagging for a first win from you intern It draining me already @metawin

~Alhamin~~Alhamin~@alhameenxyz5d ago

@Crypto_Hashira1 @The__Solstice @MetaWin I’m sorry bout that bro

A
Anonymous@EdiblesRGood5d ago

Cocolabs.eth 🟡Cocolabs.eth 🟡@cocolabseth995d ago

@EdiblesRGood @MetaWin It’s a scam metawin

MekhiMekhi@EdiblesRGood5d ago

@cocolabseth99 @MetaWin I just don't understand playing for 4 years then get this smh not cool

MekhiMekhi@EdiblesRGood5d ago

@Crypto_Hashira1 @The__Solstice @MetaWin Dam, sorry hear that. They trying some shady stuff on me now https://t.co/wFYnMHoeoj

SmoothX 🥷SmoothX 🥷@mynameisbyte5d ago

@Crypto_Hashira1 @The__Solstice @MetaWin Damn This is pain 😪

Wagmemer.eth 🎱Wagmemer.eth 🎱@wagmemer4d ago

@MetaWin Loss my access to web3 wallet how could i change that..kindly help.

Thanatos_HODLThanatos_HODL@SattoYum4d ago

@MetaWin First, take care of your customer service. I have over $3,000 stuck in my account and I'm being kept on hold for 22 hours. It's a complete lack of empathy and respect for a player who's almost 2 years old and still holds the collection.

BLOCKCHAIN RECOVERY PRO🏆🏅BLOCKCHAIN RECOVERY PRO🏆🏅@comms2point04d ago

@SattoYum Instead of wasting your time waiting on support, why don't you send a DM with all your available evidence for review and guideance on how to get your issue resolve.

am_zubyam_zuby@favour281084d ago

@MetaWin Y'all changed the rules I thought anyone who deposit gets an airdrop

DouzDouz@DouzSol3d ago

For Metawin players: if you’ve linked a Web3 wallet to this casino and accidentally lost it, you won’t be able to change it to a different address, and customer support won’t help you. As a result, you won’t be able to withdraw the airdrop or other winnings in your Web3 wallet. This cost me a $7,000

⌁ KLV1ℐN⌁ KLV1ℐN@kelvprime3d ago

@DouzSol yeah it’s sad and they’ve done nothing about it. sorry about the loss man i can’t wait imagine losing 7k just because of that

JĄVĄRIJĄVĄRI@Itsjavari3d ago

@DouzSol You received an airdrop of 7k?

RÒSHÉKÍDRÒSHÉKÍD@roshekidd3d ago

@DouzSol I’m not even gl they should fix this

bluemonster.ethbluemonster.eth@tmoss85902d ago

@MetaWin @Skelhorn can someone please reach out to me? I’ve opened a ticket with no responses, multiple messages on discord and X… please reach out to me 🙏🏻 https://t.co/wDAzE87Zsq

DaptRewardsDaptRewards@dapt_official1d ago

@DouzSol That’s so fucked sorry bro

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22 JUN · 12:00 UTC

Support tickets go unanswered across X and Discord — multiple players locked out of funds

Players report systemic support neglect: bluemonster.eth has open tickets with no responses across Discord and X; SattoYum had $3,000 stuck for over 22 hours with what felt like 'AI responses'; Mekhi's 4-year-old account was disabled with funds inside; Crypto_Hashira1 lost $300 because support wouldn't help switch a wallet. DaptRewards (4.7K followers) reacted to DouzSol's $7K wallet lock-in story saying 'That's so fucked sorry bro.' The pattern is clear — MetaWin support is a black hole.

bluemonster.eth
bluemonster.eth@tmoss8590
negative2d ago

@MetaWin @Skelhorn can someone please reach out to me? I’ve opened a ticket with no responses, multiple messages on discord and X… please reach out to me 🙏🏻 https://t.co/wDAzE87Zsq

Thanatos_HODL
Thanatos_HODL@SattoYum
negative4d ago

@MetaWin First, take care of your customer service. I have over $3,000 stuck in my account and I'm being kept on hold for 22 hours. It's a complete lack of empathy and respect for a player who's almost 2 years old and still holds the collection.

Mekhi
Mekhi@EdiblesRGood
negative5d ago

@Crypto_Hashira1 @The__Solstice @MetaWin Dam, sorry hear that. They trying some shady stuff on me now https://t.co/wFYnMHoeoj

DaptRewards
DaptRewards@dapt_official
negative1d ago

@DouzSol That’s so fucked sorry bro

22 JUN · 15:03 UTC

DaptRewards reacts to DouzSol's $7K wallet lock-in loss as support silence enters third week

Players say the pattern is undeniable: DouzSol lost $7,000 because MetaWin won't let users switch linked wallets; kelvprime confirms 'they've done nothing about it.' DaptRewards (4.7K followers) reacted publicly. bluemonster.eth is still pleading for contact on June 20 with open tickets across Discord and X. MetaWin and Skelhorn maintain complete public silence on all grievances.

DaptRewards
DaptRewards@dapt_official
negative1d ago

@DouzSol That’s so fucked sorry bro

bluemonster.eth
bluemonster.eth@tmoss8590
negative2d ago

@MetaWin @Skelhorn can someone please reach out to me? I’ve opened a ticket with no responses, multiple messages on discord and X… please reach out to me 🙏🏻 https://t.co/wDAzE87Zsq

Douz
Douz@DouzSol
negative3d ago

For Metawin players: if you’ve linked a Web3 wallet to this casino and accidentally lost it, you won’t be able to change it to a different address, and customer support won’t help you. As a result, you won’t be able to withdraw the airdrop or other winnings in your Web3 wallet. This cost me a $7,000

⌁ KLV1ℐN
⌁ KLV1ℐN@kelvprime
negative3d ago

@DouzSol yeah it’s sad and they’ve done nothing about it. sorry about the loss man i can’t wait imagine losing 7k just because of that

Thanatos_HODL
Thanatos_HODL@SattoYum
negative4d ago

@MetaWin First, take care of your customer service. I have over $3,000 stuck in my account and I'm being kept on hold for 22 hours. It's a complete lack of empathy and respect for a player who's almost 2 years old and still holds the collection.

23 JUN · 12:00 UTCLATEST

Wallet lock-in saga hits day 5 with zero response from MetaWin or Skelhorn

The DouzSol $7K wallet lock-in post from June 19 remains the gravitational center of support complaints. DaptRewards (4.7K followers) called it 'so fucked' on June 21. bluemonster.eth is still pleading for contact via tickets, Discord, and X as of June 20. kelvprime confirmed 'they've done nothing about it.' Separately, Thanatos_HODL reported $3K stuck for 22+ hours and EdiblesRGood had their account disabled with all funds. No public response from MetaWin or Skelhorn on any of these cases.

Douz
Douz@DouzSol
negative3d ago

For Metawin players: if you’ve linked a Web3 wallet to this casino and accidentally lost it, you won’t be able to change it to a different address, and customer support won’t help you. As a result, you won’t be able to withdraw the airdrop or other winnings in your Web3 wallet. This cost me a $7,000

DaptRewards
DaptRewards@dapt_official
negative1d ago

@DouzSol That’s so fucked sorry bro

bluemonster.eth
bluemonster.eth@tmoss8590
negative2d ago

@MetaWin @Skelhorn can someone please reach out to me? I’ve opened a ticket with no responses, multiple messages on discord and X… please reach out to me 🙏🏻 https://t.co/wDAzE87Zsq

⌁ KLV1ℐN
⌁ KLV1ℐN@kelvprime
negative3d ago

@DouzSol yeah it’s sad and they’ve done nothing about it. sorry about the loss man i can’t wait imagine losing 7k just because of that

Thanatos_HODL
Thanatos_HODL@SattoYum
negative4d ago

@MetaWin First, take care of your customer service. I have over $3,000 stuck in my account and I'm being kept on hold for 22 hours. It's a complete lack of empathy and respect for a player who's almost 2 years old and still holds the collection.

Mekhi
Mekhi@EdiblesRGood
negative5d ago

@cocolabseth99 @MetaWin I just don't understand playing for 4 years then get this smh not cool

22 JUN · 12:00 UTC

Support tickets go unanswered across X and Discord — multiple players locked out of funds

Players report systemic support neglect: bluemonster.eth has open tickets with no responses across Discord and X; SattoYum had $3,000 stuck for over 22 hours with what felt like 'AI responses'; Mekhi's 4-year-old account was disabled with funds inside; Crypto_Hashira1 lost $300 because support wouldn't help switch a wallet. DaptRewards (4.7K followers) reacted to DouzSol's $7K wallet lock-in story saying 'That's so fucked sorry bro.' The pattern is clear — MetaWin support is a black hole.

bluemonster.eth
bluemonster.eth@tmoss8590
negative2d ago

@MetaWin @Skelhorn can someone please reach out to me? I’ve opened a ticket with no responses, multiple messages on discord and X… please reach out to me 🙏🏻 https://t.co/wDAzE87Zsq

Thanatos_HODL
Thanatos_HODL@SattoYum
negative4d ago

@MetaWin First, take care of your customer service. I have over $3,000 stuck in my account and I'm being kept on hold for 22 hours. It's a complete lack of empathy and respect for a player who's almost 2 years old and still holds the collection.

Mekhi
Mekhi@EdiblesRGood
negative5d ago

@Crypto_Hashira1 @The__Solstice @MetaWin Dam, sorry hear that. They trying some shady stuff on me now https://t.co/wFYnMHoeoj

DaptRewards
DaptRewards@dapt_official
negative1d ago

@DouzSol That’s so fucked sorry bro

22 JUN · 15:03 UTC

DaptRewards reacts to DouzSol's $7K wallet lock-in loss as support silence enters third week

Players say the pattern is undeniable: DouzSol lost $7,000 because MetaWin won't let users switch linked wallets; kelvprime confirms 'they've done nothing about it.' DaptRewards (4.7K followers) reacted publicly. bluemonster.eth is still pleading for contact on June 20 with open tickets across Discord and X. MetaWin and Skelhorn maintain complete public silence on all grievances.

DaptRewards
DaptRewards@dapt_official
negative1d ago

@DouzSol That’s so fucked sorry bro

bluemonster.eth
bluemonster.eth@tmoss8590
negative2d ago

@MetaWin @Skelhorn can someone please reach out to me? I’ve opened a ticket with no responses, multiple messages on discord and X… please reach out to me 🙏🏻 https://t.co/wDAzE87Zsq

Douz
Douz@DouzSol
negative3d ago

For Metawin players: if you’ve linked a Web3 wallet to this casino and accidentally lost it, you won’t be able to change it to a different address, and customer support won’t help you. As a result, you won’t be able to withdraw the airdrop or other winnings in your Web3 wallet. This cost me a $7,000

⌁ KLV1ℐN
⌁ KLV1ℐN@kelvprime
negative3d ago

@DouzSol yeah it’s sad and they’ve done nothing about it. sorry about the loss man i can’t wait imagine losing 7k just because of that

Thanatos_HODL
Thanatos_HODL@SattoYum
negative4d ago

@MetaWin First, take care of your customer service. I have over $3,000 stuck in my account and I'm being kept on hold for 22 hours. It's a complete lack of empathy and respect for a player who's almost 2 years old and still holds the collection.

23 JUN · 12:00 UTCLATEST

Wallet lock-in saga hits day 5 with zero response from MetaWin or Skelhorn

The DouzSol $7K wallet lock-in post from June 19 remains the gravitational center of support complaints. DaptRewards (4.7K followers) called it 'so fucked' on June 21. bluemonster.eth is still pleading for contact via tickets, Discord, and X as of June 20. kelvprime confirmed 'they've done nothing about it.' Separately, Thanatos_HODL reported $3K stuck for 22+ hours and EdiblesRGood had their account disabled with all funds. No public response from MetaWin or Skelhorn on any of these cases.

Douz
Douz@DouzSol
negative3d ago

For Metawin players: if you’ve linked a Web3 wallet to this casino and accidentally lost it, you won’t be able to change it to a different address, and customer support won’t help you. As a result, you won’t be able to withdraw the airdrop or other winnings in your Web3 wallet. This cost me a $7,000

DaptRewards
DaptRewards@dapt_official
negative1d ago

@DouzSol That’s so fucked sorry bro

bluemonster.eth
bluemonster.eth@tmoss8590
negative2d ago

@MetaWin @Skelhorn can someone please reach out to me? I’ve opened a ticket with no responses, multiple messages on discord and X… please reach out to me 🙏🏻 https://t.co/wDAzE87Zsq

⌁ KLV1ℐN
⌁ KLV1ℐN@kelvprime
negative3d ago

@DouzSol yeah it’s sad and they’ve done nothing about it. sorry about the loss man i can’t wait imagine losing 7k just because of that

Thanatos_HODL
Thanatos_HODL@SattoYum
negative4d ago

@MetaWin First, take care of your customer service. I have over $3,000 stuck in my account and I'm being kept on hold for 22 hours. It's a complete lack of empathy and respect for a player who's almost 2 years old and still holds the collection.

Mekhi
Mekhi@EdiblesRGood
negative5d ago

@cocolabseth99 @MetaWin I just don't understand playing for 4 years then get this smh not cool